Terms & Conditions

Terms & Conditions

Effective Date: March 3, 2026

Welcome to Mulcart ("we", "us", "our"). By accessing or using our website mulcart.com and purchasing products from our store, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. General

  • These Terms apply to all visitors, users, and customers of mulcart.com.
  • By using our website, you confirm that you are at least 18 years of age or have parental/guardian consent.
  • We reserve the right to update these Terms at any time without prior notice. Changes become effective upon posting.

2. Products & Pricing

  • We make every effort to display product colors, images, and descriptions as accurately as possible. However, slight variations may occur due to screen settings.
  • All prices are listed in Indian Rupees (₹) and include applicable taxes unless otherwise stated.
  • We reserve the right to modify prices at any time without prior notice.
  • In case of a pricing error, we may cancel the order and issue a full refund.

3. Orders & Payments

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order.
  • We accept payments via UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD).
  • All online payments are processed through secure payment gateways (Razorpay/Shopify Payments).
  • Orders will be confirmed via email once payment is received.

4. Shipping & Delivery

  • Please refer to our Shipping Policy page for detailed information on delivery timelines, charges, and shipping partners.
  • We are not responsible for delays caused by courier partners or unforeseen circumstances.

5. Returns & Refunds

  • Please refer to our Return Policy page for detailed information on returns, exchanges, and refunds.

6. User Accounts

  • You may create an account on our website to track orders and save preferences.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

7. Intellectual Property

  • All content on mulcart.com — including logos, images, text, graphics, and designs — is the property of Mulcart and is protected by Indian intellectual property laws.
  • You may not copy, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability

  • Mulcart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our total liability for any claim shall not exceed the purchase price of the product in question.

9. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

10. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

  • Email: support@mulcart.com
  • Phone: Available on our Contact page