Frequently Asked Questions

Standard delivery takes 3-7 business days across India. Express delivery is available for select pin codes and delivers within 2-3 business days. You'll receive a tracking link once your order ships.

Yes! We deliver to all major cities and most pin codes across India. Enter your pin code during checkout to check availability and estimated delivery times for your area.

We offer free shipping on all orders above ₹999. For orders below ₹999, a nominal shipping fee applies based on your location.

Once your order ships, you'll receive a tracking link via email and SMS. You can also track your order by logging into your account and visiting the 'My Orders' section.

We offer easy returns within 7 days of delivery — no questions asked. Items must be in their original, unused condition with all tags and packaging intact. Simply contact our support team to initiate a return.

Once we receive your returned item and verify its condition, refunds are processed within 5-7 business days. The amount will be credited back to your original payment method.

Yes! If you'd like a different size, color, or variant, we're happy to process an exchange. Contact us within 7 days of delivery and we'll arrange it for you.

Absolutely! We work directly with trusted manufacturers and brands. Every product undergoes rigorous quality checks before it's listed. We guarantee 100% authentic products.

Warranty coverage varies by product and manufacturer. Please check the individual product pages for specific warranty details. Our support team is also happy to help with any warranty queries.

We accept all major credit and debit cards (Visa, Mastercard, Rupay), UPI (GPay, PhonePe, Paytm), net banking, and popular wallets. Cash on Delivery (COD) is available for select locations.

Yes, your security is our priority. All transactions are processed through Shopify's secure payment gateway with industry-standard 256-bit SSL encryption. We never store your payment details on our servers.